Estate wide service disruption

Tue, 29 Apr 2025 19:43:53 +0000

Apr 29, 19:43 UTC
Resolved - This incident has been resolved.

Apr 29, 17:58 UTC
Update - We are still working on the issue. We will update this page as soon as possible

Apr 29, 16:41 UTC
Update - We are currently working with our hosting provider to solve the issue, we expect as resolution by 18:30 GMT

Apr 29, 16:25 UTC
Identified - An issue with the database authorization has been identified, we are currently working to fix the issue as soon as possible. This issue is currently affecting all of our web-based infrastructure, including the Wiki, Forum and Landing Page.

Users are currently unable to access any web-facing services.

Apr 29, 16:19 UTC
Update - We are continuing to investigate this issue.

Apr 29, 16:17 UTC
Update - We are investigating the issue which is now affecting all of our web-based services

Apr 29, 16:15 UTC
Update - We are continuing to investigate this issue with our hosting partners. We will update this incident as soon as possible.

Apr 29, 16:08 UTC
Investigating - We are currently investigating an issue with database connection affecting our database server and our web servers.